Banking Self-service Terminals
Accelerate your Digital Transformation
Self-service banking kiosks are vital to achieve total branch automation. The banking industry, over time, has transformed and moved towards providing omnichannel solutions to its customers. One such platform is kiosk banking. Self-service kiosks provide customers with an integrated and interactive channel to undertake varied teller transactions, such as cheque deposits, cash withdrawals, cash deposits, and account opening.
Self-service banking solutions seamlessly deliver various services, putting convenience at the centre of your customers’ experience. Banking kiosks have made recurring transactions faster and simpler whilst maintaining physical customer engagement...
Kiosk banking is a hassle-free way to offer banking services, enabling tellers to free themselves from routine transactions. The kiosks designed and manufactured by us provide versatile functions, while being highly intuitive for comfortable usability. These self-service kiosks integrate with the bank’s core system, enabling users to carry out many teller tractions beyond banking hours.
Kiosk Banking: Redefining Branch Transformation
Kiosk banking terminals are not only beneficial for users but also financial institutions. Deployed correctly, self-service banking kiosks can improve operational efficiency. Some of its benefits are:
Our banking kiosks have significantly streamlined internal branch processes and made financial services like account opening, money transferring and cheque depositing more efficient. Deploying these terminals enable banking employees to focus on more complex transactions.
Dealing with high footfalls
Studies show that consumers are finding it easier to use a kiosk instead of waiting in a long queue for a teller. Further, terminals installed in lobbies have allowed for footfalls to be spread as customers are about to conduct simple account operations beyond banking hours.
Greater focus on sales
By freeing time to meet the customer and increasing involvement in more complex transactions, the kiosk banking terminals allow tellers to cross-sell, up-sell as well as promote their banks’ products and services.
Better informed customers
Kiosk banking has proven to be an excellent physical customer service point. They allow customers to easily browse entire products and services catalog at their convenience.
Better customer experience
Kiosks augment various financial services such as opening a bank account, checking account balance, and filling application forms to include other kinds of banking services. These endpoints play a critical role in binding the digital world to the physical one and form a vital part of a banker’s arsenal to ensure customer retention.
Lipi Data: A Trusted Self-service Terminal Manufacturer
Lipi Data is responsible for designing and delivering a wide range of banking terminals for enhancing the functionality of financial institutions more reliably and safely. Our highly interactive and durable terminals allow for customer engagement to be pushed to newer limits.
Kiosk banking in India has reduced the burden of routine and minor transactions. It saves a lot of time and, in a way, provides customers with full control over their everyday account-related affairs. One of the most crucial benefits of kiosk banking is that you need not be a tech-savvy individual. These machines are intuitive and transact seamlessly.
From depositing cash in your account to transferring fundings— a variety of transactions can be easily carried out via kiosk banking. The synthesis of banking technology and customer service via kiosks has revolutionised the world and made it easier for financial institutions to deliver a dynamic range of services at more efficient cost points.