About Us

Our belief

At Lipi, we believe in the power of co-creation. We believe that it is a simple yet effective way of creating solutions that help our clients’ businesses grow faster.

We constantly work with our clients to understand their ‘real’ requirements. We then use these valuable insights to create customised solutions that help increase the efficiency of our clients’ businesses.

Two examples of the power of co-creation: ‘Self-service Passbook Update Terminals’ and ‘Thermal Printers designed for Indian Railways’.

Our emphasis on co-creation not only helps us design unique products, but also leads to excellent after-sales service. Be it a confirmed response to a service call within 72 hours or the ability to fix a problem in the very first visit, our team of over 600 engineers ensures that our client’s business never comes to a halt due to a machine glitch. 

Our collaborative approach isn’t limited to clients. We also work in tandem with our partners, leading international printing and automation solution brands, to bring the latest and the best to businesses across industries. 

All our clients and our partners can vouch for the fact that co-creation have helped their businesses go places. 

When are you joining the list?

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An overview

We are an Indian solutions and manufacturing company, established in 1986, specializing in rugged IT and electromechanical systems that help organizations grow, scale, and remain reliable—even in the most demanding environments.

What sets Lipi apart is our deep in-house expertise across mechanical, electronic, and software domains. Our portfolio spans from legacy impact printers to advanced self-service systems—many of which are custom-designed and manufactured to meet specific client needs. Strategic alliances with global OEMs further expand our offering to include cheque scanners, thermal printers, card printers, and label printing systems—making Lipi a true one-stop IT infrastructure partner.

With this comprehensive portfolio, we serve a wide range of industries including banking, retail, transit, e-governance, and hospitality.

Service is a core pillar of our value proposition. With field engineers across 200+ locations in India, we provide 24x7 support and remote monitoring to ensure high uptime and fast response.

Our Integrated Design and Manufacturing Services empower global OEMs to ‘Make in India’, delivering value from concept to large-scale deployment with agility and precision.

Whether it’s custom-engineered hardware, scalable manufacturing, or nationwide service—Lipi helps you build and maintain infrastructure that simply works.

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