For smoother business operations
Our emphasis on co-creation not only helps us design unique products, but also leads to excellent after-sales service.
Be it a confirmed response to a service call within 72 hours or the ‘First Time Fix’ rate of over 90%, our team of over 600 engineers ensures that our client’s business never comes to a halt due to a machine glitch.
From field and in-house repairs to on-field technical assistance, we provide service not only for products manufactured by us, but also for those manufactured by our global partners.
Our 24x7 call centre support and remote monitoring of machine health simply means that we are ‘always available’.
Unmatched Service Network
One of the very few Indian companies to design, manufacture and service our own machines
600+ in-house engineers in 200+ locations across India: ﬁrst response within 4 hours
24x7 call centre support and remote monitoring of machine health
Decentralised 16 regional hubs for spares/remote repair centres